FAQs

Kritter Keepers Club

  • Are assessments free?

    Scheduled assessments have a non-refundable fee of $35 to hold the appointment slot, and off-schedule assessments are $50. Upon completion of the assessment, the charge will be credited toward your first reservation!
  • Do you take unaltered dogs?

    We take unaltered dogs up to 2 years old, on standard. Because we assess each dog individually, we may be willing to make accommodations and exceptions for unaltered pets beyond that age limit.
  • What are your business hours?

    We're open Monday through Friday from 7:30am to 7:30pm, Saturdays from 9:00am to 6:00pm, and Sundays from 9:00am to 5:00pm. During major holidays, our hours are 9:00am to 5:00pm.
  • Why do you offer rotating daycare instead of all day play?

    Rotating daycare allows dogs to better manage their energy throughout the day, which helps them stay calmer and more relaxed during the evening hours.